Privacy Policy

Skillled Privacy Policy and Data Protection

In its operation, Skilled implements the guidelines, standards, controls and actions established by the data protection legislation where it operates, in particular the General Data Protection Regulation - GDPR of the European Union and the General Data Protection Law - LGPD of Brazil - The Privacy Act of 1974 is a federal law that is established in Title 5, Section 552a, of the United States Code. This privacy and data protection policy will explain how our organisation uses the personal data we collect from you when you use our platform and applications.

 

1. What data do we collect?

We collect information when you register on our site, make a payment, fill out a form, or browse the site.

Skilled collects the following data:

 

1.1. Data you provide us:

•Contact and registration information: name, email address, postal address, telephone number, account username, password;

•Identification and demographic data: ID, nationality, date of birth, data necessary to process payments and withdrawals, and only for that.

•Transactional information: credit card information, bank account details, other payment information (for example, Stripe, Paypal, Payoneer), payment history and withdrawal history;

•User Generated Content: photos, videos, audio and other information that you may provide to us through the use of the Skilled platform;

•Survey and Feedback: Feedback provided by you, as a user of the Platform, through online forms, email, and/or surveys;

 

1.2. Data we automatically collect from you and/or your device:

•Your device information and identifiers: IP address, browser type and language, operating system, platform type, device type, and ad and application identifiers.

•Connection and use: domain names, browsing history, advertisements viewed, forms or form fields that you complete in part or in full, registrations and other similar information.

•Geolocation: City, State, Country, associated with your IP address or derived from your wi-fi triangulation. We ask for your permission before using your precise location based on the GPS functionality of your device.

 

1.3. Information we collect from third parties

•Information from public and commercial sources: contact and demographic information, information about people who use the same device.

•Social Media Information: When you interact with us through a social media service or log in with your social media credentials, we may have access to your social media information, such as your name and email address;

 

1.4. Additional information we collect for business purposes only

•Business contact information: company name, your name, email address, position you hold;

•Due diligence information: ID, sometimes social network, contact information, nationality, position held, age, sex, date of birth, country of residence.

 

2. How do we collect your data?

You provide Skilled with most of the data we collect directly. We collect and process data when you:

•You register on our platform or make the payment and use one of our services;

•Voluntarily complete a survey or provide information and feedback via email;

•Use or view our platform through your browser's cookies; Skilled may also receive your data indirectly from the following sources:

•Companies that provide analysis services;

•Companies that provide marketing services;

•Public databases;

•social media networks;

 

3. How do we use your data?

Any information we collect from you may be used in one of the following ways:

•To personalise your experience (your information helps us to better respond to your individual needs);

•To improve our website: We continue to strive to improve the offerings on our website, based on the information and feedback we receive from you;

•To improve our customer service: your information helps us to more effectively respond to your customer service requests and support needs;

•To process transactions: Your information, whether public or private, will not be sold, traded, transferred or given to any other company for any reason without your consent, except for the express purpose of delivering the product purchased or service requested;

•To administer a contest, promotion, survey or other site feature;

•To send periodic emails: The email address you provide for payment processing may be used to send you information or updates about your requests and to receive occasional institutional news, updates and information related to products or services purchased, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

4. How do we store your data?

We implement a variety of security measures to maintain the safety of your personal information when you submit a payment, log in, submit, or access your personal information.

We offer the use of a secure server. All sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our database for access only by authorised individuals, with special access rights to our systems, for whom We maintain the confidentiality of the information is mandatory.

 

5. Marketing

We want to send you information about our services that we think you might like.

If you have agreed to receive marketing, you can always opt out at a later date.

You have the right, at any time, to prevent Skilled from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please change your email notification settings in your Platform account.

 

6. What are your data protection rights?

Skilled wants to make sure you are aware of all your data protection rights. Each user is entitled to the following:

•The right of access: You have the right to ask Skilled for copies of your personal data. We may charge a small fee for this service.

•The right to rectify: You have the right to ask Skilled to correct any information that you believe is incorrect. You also have the right to ask Skilled to complete information that you believe is incomplete.

•The right to delete: You have the right to ask Skilled to delete your personal data, under certain conditions.

•The right to restrict processing: You have the right to request Skilled to restrict the processing of your personal data, under certain conditions.

•Right to object to processing: You have the right to object to Skilled's processing of your personal data under certain conditions.

•The right to data portability: You have the right to request that Skilled transfer the data we collect to another organisation, or directly to you, under certain conditions.

•Right not to be subjected to automated decisions: the interested party has the right to request the review of the decisions made solely on the basis of the automated processing of personal data that affect their interests, including decisions designed to define their personal, professional, consumption. and credit or personality aspects of him.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us at our email address: hello@skilled.com;

 

7. What are cookies?

Cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser (if you allow it). These files allow websites or service provider systems to recognise your browser and capture and remember certain information.

 

8. How do we use cookies?

We use cookies to help us remember and process your payments, understand and store your preferences for future visits, and gather aggregate data about site traffic and interaction so that we can provide you with a better site and tools in the future. We may engage third party service providers to help us better understand our website visitors. These service providers are not authorised to use the information collected on our behalf, except to help us conduct and improve our business.

 

9. What types of cookies do we use?

There are several different types of cookies, however our website uses:

•Functionality: We use cookies so that we can recognise you on our platform and remember your previously selected preferences. This may include your preferred language and your location. A combination of own and third-party cookies is used.

•Advertising: We use cookies to collect information about your visit to our platform, the content you viewed, the links you followed, and information about your browser, device, and IP address. Skilled sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, advertising may be displayed based on your browsing patterns or interests on our website.

 

10. How to manage your cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in some cases, some of the features of our website may not work.

 

11. Privacy Policies of other sites

From time to time, at our discretion, we may include or offer third party products or services on our website. These third party websites have separate and independent privacy policies. Therefore, we have no responsibility for the content and activities of these linked sites. However, we seek to protect the integrity of our website and welcome any feedback on these websites.

Our privacy and data protection policy only applies to our website, so if you click on a link to another website, you should read the privacy policy.

 

12. Changes to our Privacy Policy

If we decide to modify our Privacy Policy, we will post the changes made on this page and/or update the Privacy and Data Protection Policy modification date.

The latest changes to these policies were made on Monday 12th June 2023;

 

13. How to contact us

If you have any questions about our Privacy and Data Protection Policy, the data we hold about you, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us.

You can contact our Data Protection Officer ("DPO") by sending an email to:hello@skilled.com