Nahayo BenjaminDusenge

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Sr. Microsoft 365 support Engineer / Agriculture specialis

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Joined June 06, 2024

Nahayo BenjaminDusenge

Over a three-year period, my customer service and technical support role for Microsoft 365 has involved providing technical assistance for Exchange Online, SharePoint, MS Teams, and Azure AD, as well as training and mentoring junior staff, leading to two promotions and awards for exceptional performance.

Currently, as a senior consultant and the founder of AgriFirm Ltd, I apply my Master's degree in agriculture from Nanjing Agricultural University to enhance client results in the agricultural sector. My expertise lies in crop yield optimization and maintaining quality across various environmental conditions, bolstered by my prior experience in data management, analysis, and reporting. I specialize in product service, research and development, and customer satisfaction, with a proven record in projects focusing on soil health, irrigation, pest control, and crop rotation.

My key competencies are:

• Environmental management and ecological science

• Environmental & Social Impact Assessment (ESIA)

• Data Analysis and Reporting

• Sustainability Research and Innovation

• Multidisciplinary Team Collaboration

• Organization and Time Management