ETUGRAND

I’m a bilingual English and French speaker.

I am an honest, hardworking, and loyal person. I'm an IBM-certified IT Support professional. I know customers' needs and I do my best every time to make them happy.

I can provide technical support by email, ticketing systems (Front, ServiceNow, Zendesk, Freshdesk...), chat in French or English, either T1 level or T2 level. Furthermore, I'm a professional and I put all my effort and knowledge into providing quality work.

Tech background:

- Web hosting full support
- Amazon Web Services
- Duda and WordPress Web development
- Troubleshooting
- Advanced knowledge in desktop and mobile OS (Ubuntu, Windows, iOS, Android)
- Advanced knowledge in video games hardware, software, and services

I assure excellent results, as I like to work and have the job completely done on time.

Hire me and let us implement the changes.